Determinations of benefit claims

NIT014A

Theme

Summary report

Data content

The report contains information on the determination of key Kela benefits throughout Finland.

Determined claims. The number of claims determined during the reference period. The data only cover claims determined by Kela local offices.

Average claims turnaround time. The arithmetic mean of the turnaround time of claims determined during the reference period is calculated. The mean turnaround time is equal to the difference between the date of receipt of the claim and the date on which it was determined, expressed in calendar days. The turnaround time also includes time spent obtaining and processing any additional information that may have been needed.

Variables and classifications

Statistical reference period

Annual data available since 2004. Monthly data available for the current and three preceding years. Data on basic social assistance available as of 1 January 2017.

Updating frequency

Updated monthly. Annual data updated in January.

Data source

Kela – The Social Insurance Institution of Finland

Additional information

For more information, see www.kela.fi.

Contact information

Kela, Statistical Information Service
Email: tilastot@kela.fi